Located in Baton Rouge, Louisiana, All Star Kia of Baton Rouge is a renowned dealership offering top-notch Kia vehicles to customers. With a customer rating of 4.2 on Google Maps, All Star Kia has established itself as a trusted destination for all car enthusiasts. Their dedicated team of professionals is committed to providing excellent customer service and ensuring a seamless car buying experience. Conveniently situated at 5740 Siegen Ln, All Star Kia of Baton Rouge is easily accessible to customers in the area. Whether you're in the market for a new Kia or in need of expert maintenance and repairs, All Star Kia has you covered. Visit their website or stop by their dealership to find the perfect Kia for your needs. With their extensive inventory and knowledgeable staff, All Star Kia of Baton Rouge is the go-to destination for all your Kia-related needs.
Reviews
I had a fantastic experience at this dealership with my car service advisor Danielle Fugler. Customer service was top-notch, she was very friendly and knowledgeable. She went above and beyond to make sure I was completely satisfied with my service. Before and after the mishap of my car being overlooked in the repair shop.
She even offered to pick me up in the morning on her way to work. So I could pick up my car. Because the staff member who drove the shuttle had left for the night.
Trey, the sales manager was phenomenal as well!!
You both are the BEST!!
"Excellence is not a skill, it's an attitude!!"
I was scheduled for two service recalls including the anti theft update plus a oil change/tire rotation.I sat for 3 hours and had to cancel all services except my anti theft update. It literally took 30 mins or less because I have indicators on my car to inform me. Initially, After an hour of waiting I went to ask Danielle about the wait time and she said she tried to start my car and the battery was dead, therefore my car had not been moved for device BUT I went right to my car and cranked it for her. This is simply a review to inform Kia not only did they waste my personal time as a customer, I also wasted my time for work pay. As I live over 40 minutes or almost a hour away depending on traffic . Please schedule your appointments to flow in better manner.Danielle seemed to hint that I was originally assigned to someone else.now I have to find time in my schedule again to just take my car to a local shop as I have in the past to change my oil in less than 20-30 minutes.
Just recently got my wife a new sorrento from here and I have to say it was one of the best experiences I have ever had at a dealership. I have been apart of some bad ones for sure. Trey the Sales Manager was PHENOMENAL. He took care of my wife and I from top to bottom. He listened to my concerns and did his best to get us a good deal. He was very patient with us from the jump. Also, Victoria was our saleswoman. She was great. We dealt with her at least 3 times before deciding. She took her time to show us each car and explain all features. She was very knowledgeable. I would recommend these two to taje care of you if you are i need of car.
Thanks Trey and Victoria. Great Service. 10 Stars
The staff at All Star did an excellent job facilitating the purchase of my 2023 Sorento. I had been looking for about 2 months before I found them. They were professional, courteous and a pleasure to work with from the start. Absolute worth …
Will not answer phones. Cannot get into contact with anyone. Will not answer emails. Everyone is out of the office when you come in person/ the people there can’t tell you anything. My car’s repairs have been finished for over 6 days but I cannot get possession of my car due to the dealership not completing the paperwork on their end regarding the loaner company. The loaner company has been contacted several times and they have confirmed twice that the Kia all star service dealership has not done the paperwork to get the progress moving. The loaner company said they will try to contact the dealership on our behalf to find the issue - which is hard for them to do because no one answers the phones. This is has been an absolutely nightmare and a estimated week and half repair has turned into a on-going battle for 3 weeks. I still do not have my car. I still have not heard from anyone. It feels like my car is being held hostage due to their negligence.
My car engine in my Kia shortage went out and it was towed to the Kia on Siegen. I went the next day to get something out of the car and they didn’t have my name or car in the system. They couldn’t find my key. The manager was asking …
HORRIBLE SERVICE ! I went there the other day because my car had gotten a check engine light. They check the car out and want to tell me that i possible have to replace the engine or re-build a cylinder that misfired. They gave me that …
The high ratings are likely due to great sales team, but their service department is worst. I went for a multi-point inspection, and they suggested for few things, I went ahead and agreed. For my coolant flush they forgot to flush and …
I was scheduled for two service recalls including the anti theft update plus a oil change/tire rotation.I sat for 3 hours and had to cancel all services except my anti theft update. It literally took 30 mins or less because I have indicators on my car to inform me. Initially, After an hour of waiting I went to ask Danielle about the wait time and she said she tried to start my car and the battery was dead, therefore my car had not been moved for device BUT I went right to my car and cranked it for her. This is simply a review to inform Kia not only did they waste my personal time as a customer, I also wasted my time for work pay. As I live over 40 minutes or almost a hour away depending on traffic . Please schedule your appointments to flow in better manner.Danielle seemed to hint that I was originally assigned to someone else.now I have to find time in my schedule again to just take my car to a local shop as I have in the past to change my oil in less than 20-30 minutes.
I had a fantastic experience at this dealership with my car service advisor Danielle Fugler. Customer service was top-notch, she was very friendly and knowledgeable. She went above and beyond to make sure I was completely satisfied with my service. Before and after the mishap of my car being overlooked in the repair shop.
She even offered to pick me up in the morning on her way to work. So I could pick up my car. Because the staff member who drove the shuttle had left for the night.
Trey, the sales manager was phenomenal as well!!
You both are the BEST!!
"Excellence is not a skill, it's an attitude!!"
Location
5740 Siegen Ln, Baton Rouge, LA 70809, United States
Hours
-
Updating...
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